Contact
We read every message that comes in — a question before you order, a problem with something you have received, or a product you think we should be carrying.
[Before launch: add your customer support email address here, and set the same address in Shopify under Settings → Store details → Sender email.]
Response times
[Before launch: state the hours you answer messages and how quickly customers can expect a reply. Only promise what you can keep.]
Business address
[Before launch: add your registered business address. A visible address is one of the strongest trust signals for a new store, and some payment providers and ad platforms require one.]
Order questions
If you are writing about an existing order, include your order number and we will be able to help you faster.